Job Description

Handle inbound calls, emails and chats for regional telecom and retail clients.

Responsibilities

• Respond to customer queries by phone, email and chat
• Log tickets and follow up
• Escalate complex issues
• Meet service-level targets

Requirements

• Excellent spoken English; Arabic / Hindi is a plus
• Comfortable with rotational shifts

Qualification

Any graduate

Required Skills

Benefits

• Visa & medical insurance
• Performance bonus
• Transportation